QueueRXQueueRX
Features

Every module exists to keep money in your pharmacy.

Seven integrated modules cover the daily workflow of an independent pharmacy — from the claim you bill to the fridge you rely on. Each one closes a gap auditors love to find.

Feature 01

Prescription error checking

The platform's flagship intelligence layer — catching costly mistakes before they reach patients, claims, or an auditor's spreadsheet.

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Name–NDC mismatch. Flags when the drug name and strength on the dispensing report don't match the dispensed NDC.
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Quantity billed vs. manufacturer pack size. Detects discrepancies between billed quantity and the actual manufacturer package size for that NDC — including mix-ups between multiple package sizes sold under the same drug and strength.
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Discontinued & superseded NDC detection. Flags a claim billed against an NDC the manufacturer has discontinued or replaced — even when insurance still adjudicates it.
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Original-pack dispensing check. Flags sealed unit-of-use products — inhalers, pens, test-strip kits — billed for less than the manufacturer's required full package.
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Invoices vs. dispensing. Reconciles dispensed quantities against supplier invoices.
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Insurance billing errors. Complete compliance detection — drug name vs. NDC vs. pack size vs. days supply.
Claim check · before submission
Name–NDC matchPASS
NDC status · active, not discontinuedPASS
Days supply validPASS
Qty billed 90 · pack 30-ctFLAGGED
Invoice vs. dispensedPASS
Real-time detection before dispensing or billing submission — against the $1.35B that medication errors cost the U.S. every year.
Duplicate-billing check · dispense report
Patient match — John DoeMATCHED
Same drug ×2 (rx #4410, #4488)WARNING
Same drug + same plan ×2BLOCKED
Name spelled two different ways, insurance code printed two different ways — still caught as one patient, one plan, one duplicate claim.
Feature 02

Duplicate-billing & fraud detection

The strongest signal of duplicate-claim fraud is the same patient billed for the same drug on the same plan twice — and it's the hardest thing to catch on OCR-extracted reports, where a misspelled name or a stray digit in an insurance code hides the match. QueueRX solves this with privacy-preserving matching, not brittle exact-text comparison.

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Privacy-preserving patient matching. Groups dispense lines to the same patient using a one-way hashed key built from name, phone and ZIP — so records match across formatting variance without any raw patient data ever leaving the system.
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Insurance-code canonicalization. Folds plan-code variants and OCR column-bleed into one canonical plan, so duplicate-plan detection isn't fooled by formatting noise.
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Two-signal graded alerts. Same patient + drug flags as an advisory repeat-fill check; same patient + drug + plan flags as a blocking duplicate-billing error.
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Severity-gated persistence with full audit trail. Any blocking error stops the report from saving unless an authorized operator force-saves — logged with the operator identity and every overridden error.
Inventory · live view
DrugOn handStatus
Metformin 500 mg412OK
Atorvastatin 20 mg38LOW
Amoxicillin 875 mg190OK
Insulin glargine24OK
Invoice line-items matched against received stock — supplier overbilling surfaces automatically.
Feature 03

Inventory & invoice tracking

Unified inventory and invoicing — no more spreadsheets, no more blind spots.

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Drug quantities on hand vs. ordered, in real time
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Invoice line-item matching against received stock
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Supplier invoice history and discrepancy logging
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Real-time alerts for stock shortfalls on critical medications
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Multi-location inventory views for small chains
↓ Waste
↑ Accuracy
↓ Stock-outs
Feature 04

Lot number & expiry date management

Lot traceability

Every dispensed drug is linked to its manufacturer lot number. In a recall, QueueRX instantly surfaces which patients received which lot — enabling rapid, targeted outreach.

Expiry monitoring

Automated alerts as drugs approach expiry, with customizable 30/60/90-day thresholds. Expired stock is flagged before it can reach the dispensing queue.

Compliance-ready reporting

Lot and expiry data structured for regulatory audit trails — meeting state board and FDA requirements with minimal manual effort.

Proactive expiry & lot tracking — eliminating recall lag and compliance risk at the same time.
Feature 05

Discontinued NDC notifications

When a manufacturer discontinues an NDC, most pharmacies find out from a rejected claim. Orders get placed, claims get filed and patients get served — all on a dead code.

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Continuous NDC database monitoring for discontinuation events
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Instant in-app and push notifications to pharmacy staff
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Automated suggestions for equivalent substitutes where available
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Billing and inventory linkage to prevent downstream claim errors
NDC database update detected
Manufacturer retires a code
QueueRX ingests the change
Cross-checked against your stock and open orders
Staff alert triggered
In-app and push, with substitutes suggested
Action taken before impact
No rejected claims, no dispensing delays
300+
U.S. drug recall events per year (avg.)
72 hrs
average pharmacy response lag without automation
0 sec
for QueueRX to flag a recalled NDC in your inventory
Feature 06

Recalled NDC tracking

FDA recalls happen constantly — and the window between announcement and pharmacy-level action is dangerously wide. QueueRX closes it to zero.

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Live FDA feed integration. Recall notices ingested directly from FDA MedWatch and openFDA.
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Inventory cross-reference. Recalled NDCs matched against your current stock in real time.
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Patient dispensing history. Identifies who received recalled drugs for rapid notification.
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Audit documentation. Recall response actions logged automatically for state board compliance.
Feature 07

Temperature monitoring

Proprietary hardware plus cloud-connected software — end-to-end cold-chain compliance from one vendor, with no patchwork of third-party sensors.

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Purpose-built wireless sensor by PhaBO Labs — Wi-Fi enabled, no wiring, ±0.1 °C precision, USB-C rechargeable
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Real-time dashboard on web and mobile with configurable thresholds per storage unit
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Automated push, SMS and email alerts the moment a unit drifts out of range
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Daily, weekly, monthly and custom compliance reports — aligned with USP standards and the documented temperature logs all 50 state boards require
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The sensor is in production. Replace this placeholder with your product photo when it's ready.
Fridge 13.8 °CIN RANGE
Fridge 24.1 °CIN RANGE
Freezer−18.4 °CIN RANGE

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